Frequently Asked Questions
Do I need to fast before doing a test?
If you are doing a cheek swab DNA test. Please do not eat, drink, smoke or chew gum for at least 1 hour before taking your sample.
Can I book an appointment with a healthcare practitioner?
Yes, visit “Find a practitioner” to contact one of our accredited practitioners and book an appointment to do your DNALYSIS DNA test.
How long does it take to get the results back?
Your DNA report will be ready 21 days from the time your sample reaches the laboratory, excluding the MyDNAOrigin report which will take 6-8 weeks.
How much is the feedback consultation fee?
The feedback consultation fee is payable to your healthcare practitioner. Each practitioner has unique rates, which is why DNALYSIS cannot quote you on a feedback consultation. Contact your practitioner directly to find out their consultation fees.
How does one get tested in countries abroad, outside of South Africa?
Please contact our international offices. Visit www.dnalife.healthcare
Is DNALYSIS an accredited laboratory?
Yes, we are a SANAS, ISO accredited laboratory.