Privacy Statement

At DNAlysis Biotechnology, we are committed to protecting your privacy. All genetic test results and any personal information are maintained under a strict policy of confidentiality.

Your DNA Sample

After your test has been completed and verified your DNA sample will be stripped of all personal identifiers and may be used as controls in future assays. Alternately you may submit a written request to have your DNA sample destroyed after completion and verification of your test.

Your Genetic Information

Your genetic information will not be directly associated with your personal information, but will be stored in our secured database, maintained to facilitate client’s requests for replacing lost reports. Under no conditions will this information be released to third parties in a way that discloses personal information, except with your permission, unless required by law.

Your Personal Information

Your personal information will not be disclosed to anyone outside of DNAlysis Biotechnology nor within DNAlysis Biotechnology except as needed by those conducting the nutritional genetic screening and by those assembling your report, except with your permission, unless required by law.

Additional Information

Requests from Clients

Information about your nutritional genetic screening, DNAlysis Biotechnology’s Terms and Conditions, or future offers, may be obtained directly from DNAlysis Biotechnology, email: admin@dnalysis.co.za

As Required by DNAlysis Biotechnology

You will not be contacted by DNAlysis Biotechnology unless additional information is deemed necessary to deliver the service described in this offer to you. Research in nutritional genetics is ongoing and in the course of its evolution new information about the genetic variants for which you were tested may arise. DNAlysis Biotechnology will not inform you about any future developments in the nutritional genetic screens provided in this offer. DNAlysis Biotechnology may send you an offer in the future regarding new developments in nutritional genetic screening, which you may accept by entering into a separate agreement for this information.

Limitations and Disclaimers

It is not the intention of DNAlysis Biotechnology to provide medical advice but rather to provide you with information that will enable you to better understand the health risks and benefits associated with your genotype. DNAlysis Biotechnology urges you to consult with a qualified medical practitioner for medical advice. The information supplied to you does not confirm or replace any medical diagnosis or status conferred by a medical practitioner. The information provided to you is not a genetic diagnosis of disease, and it does not identify an existing medical condition. Individuals with concerns about their health status or genetic testing should consult with a medical practitioner or a genetic counsellor.

The information provided by DNAlysis Biotechnology is neither comprehensive nor absolute, and may not be applicable to individual circumstances should the information subsequently be deemed of date by virtue of new scientific advances. Once your report is provided to you, there will be no further information, feedback, or updates provided to you unless you conclude a separate arrangement for an update regarding new developments. The information provided to you in your genetic report constitutes the full extent of information to be provided to you under this agreement.

DNAlysis gives, and shall not be bound by any warranties or representations, whether express or implied, that this service will meet your requirements or expectations. No advice or information, whether oral or written, obtained through or from the provision of these services, will itself create any warranty or representation or other obligation.  Accordingly you will have no claim of whatsoever nature against DNAlysis Biotechnology, its directors, employees or any person for whom it may be liable in law, arising from or in any way whatsoever connected with the genetic testing that you undertake, the analysis of the results thereof, the preparation and content of the report, and/or arising from compliance with any recommendations made in the report.

Risks and Limitations

DNAlysis Biotechnology operates a laboratory with effective operational processes in place for handling samples. However laboratory errors such as, by way of example only, sample or DNA mislabelling or contamination and failure to obtain an interpretable report, can from time to time occur. DNAlysis also has effective processes in place to protect against technical and operational problems which might result in it being unable to obtain interpretable results, whether for a particular SNP or otherwise. This would mean that DNAlysis is unable to report on the results for a particular health trait or condition.

As with all laboratories there is a small chance that the DNAlysis laboratory may report false positive or false negative results. A false positive result means that the genotype is reported as being present when it is actually not present; a false negative result means that they genotype is reported as being not present when it actually is present. DNAlysis assumes no liability arising from any such errors, technical and operational problems and/or false results however they may occur.